It strikes me that AI (and technology more generally) have come to mean many different things to different people. For some, it represents opportunity and innovation. For others, it brings concern about jobs, the environment, society, or even far big...

It is easy to get pulled into comparing tools or trying to pick a “winner.” Claude, ChatGPT, Copilot, OpenClaw, or whatever is "hot" this week or next. They all have strengths, and they will all continue to change. If your workflow depends too heavil...

I've had a recent conversation about the concern many people have with AI, especially in creative work. The barrier to entry feels lower. Things that used to take time and experience can now be done much faster. That creates a real sense of uncertain...

As teams start using AI more in day-to-day work, I’ve been hearing a similar reaction across a number of businesses. The tools don’t always behave the way people expect. Outputs vary. One person gets a great result, while another struggles to get any...

There comes a point for many scaling small businesses and growing mid-market companies, where adding more technology doesn’t really solve the problem. The tools are already in place, the systems are in place, and the team is capable. And yet, your wo...

Something interesting is happening right now. I'd love your feedback on it...AI tools are improving rapidly. New capabilities appear almost daily. Yet many business people either aren’t acting fast enough. We/they seem stuck in:How do we actually use...

Most technology decisions in scaling small businesses and growing mid-market businesses don’t fail because of bad tools. They struggle because those tech decisions are made in isolation.As your business grows, technology stops being a set of helpful...

Last week, I shared a message about why technology often feels harder right when your business seems to be working well. I was asked to take these ideas to the airwaves and expand on them in conversation on The Doug Wagner Show last Friday morning. Y...

There’s a moment many small and mid-sized businesses hit that feels confusing at first. Revenue is growing. The team is expanding. Customers are engaged. On the surface, things are working. And yet, technology suddenly feels heavier—more complex, mor...

As technology continues to shape how businesses operate, one pattern keeps showing up in my work with scaling small and mid-sized companies: the hardest part isn’t just choosing the right tools—it’s figuring out who should help you think through them...