AI, Creativity, & Familiar Pattern

I've had a recent conversation about the concern many people have with AI, especially in creative work. The barrier to entry feels lower. Things that used to take time and experience can now be done much faster. That creates a real sense of uncertain...

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Apr 09, 2026
AI Didn’t Break Your Systems — It Exposed Them

As teams start using AI more in day-to-day work, I’ve been hearing a similar reaction across a number of businesses. The tools don’t always behave the way people expect. Outputs vary. One person gets a great result, while another struggles to get any...

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Apr 02, 2026
When Technology Isn’t the Problem

There comes a point for many scaling small businesses and growing mid-market companies, where adding more technology doesn’t really solve the problem. The tools are already in place, the systems are in place, and the team is capable. And yet, your wo...

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Mar 18, 2026
Where Is AI Actually Fitting Into Your Business?

Something interesting is happening right now. I'd love your feedback on it...AI tools are improving rapidly. New capabilities appear almost daily. Yet many business people either aren’t acting fast enough. We/they seem stuck in:How do we actually use...

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Mar 05, 2026
The Hidden Cost of Making Technology Decisions

Most technology decisions in scaling small businesses and growing mid-market businesses don’t fail because of bad tools. They struggle because those tech decisions are made in isolation.As your business grows, technology stops being a set of helpful...

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Feb 26, 2026
Beyond Assumptions: Asking Better Questions in Business

In this episode of Intentional Change, Shawn FitzGerald sits down with Vada Grantham, CEO of Revelations Research Solutions, to explore the power of asking better questions and listening to customers with intention.Vada shares how market research goe...

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Oct 04, 2025