Start AI Training With Actual Work, Not Prompts

I'm being asked more often to help businesses and teams learn how to use AI. The same questions regularly come up through the IA•AI meetup I helped co-found, both from our members and in speaker presentations: How do we bring along the AI-curious, or...

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Sep 24, 2026
A Tool Isn't a Business Capability

Businesses have more technology choices than ever. Need a CRM? There are hundreds. Want to use AI? You can be up and running in minutes. Need project management, marketing automation, accounting, customer support, or almost anything else? There's a t...

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Sep 17, 2026
Better Systems Lead to Better Decisions

Every business has hundreds of decisions every week. Some are strategic, but most are much smaller: Which lead should we follow up with? Is this project profitable? Who needs to handle this customer issue? What should we work on next? As a business g...

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Sep 10, 2026
So, You Say You Don’t Like AI?

Here in 2026, I have often heard some version of “I don’t like AI.”If we then ask why, the answer is not always about AI itself. People are concerned about jobs. Their own jobs. Their kids’ future jobs. Friends and coworkers whose roles may change. O...

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May 21, 2026
The Power of Saying No

One of the hardest lessons in business is learning that growth is not just about what you say YES to. It is also about what you are willing to say NO to. Opportunities show up. New ideas appear. Customers ask for things. AI and technology continue to...

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May 14, 2026