Seven skills you NEED right now🤯

Hi Knowledge is power right? Especially when it comes to the professional running of smart Service Desks.But did you know that knowledge is also cost-efficient, time-saving, sustainable, motivational, leverageable, and EXTREMELY VALUABLE?But only if...

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Jul 15, 2024
What do you have in common with Liam Neeson?

Hi It's probably one of the most famous lines in cinematic history. Right up there with "Hasta la vista, baby." and "Open the pod bay doors, please, HAL".It's Liam Neeson stoically (but menacingly!) snarling into the phone:"......but what I do have a...

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Jul 09, 2024
What do you have in common with Liam Neeson?

Hi It's probably one of the most famous lines in cinematic history. Right up there with "Hasta la vista, baby." and "Open the pod bay doors, please, HAL".It's Liam Neeson stoically (but menacingly!) snarling into the phone:"......but what I do have a...

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Jul 09, 2024
Does your Service Desk look like this?🧐

Hi Whether we like it or not, AI is here to stay.🤖Undoubtedly, it has transformative potential in the IT landscape, but what will that look like for your organisation?The IT Service Desk of the future foresees problems before they happen, automatica...

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Jul 01, 2024
Does your Service Desk look like this?🧐

Hi Whether we like it or not, AI is here to stay.🤖Undoubtedly, it has transformative potential in the IT landscape, but what will that look like for your organisation?The IT Service Desk of the future foresees problems before they happen, automatica...

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Jul 01, 2024
A peek into the future of IT Service Management👀

Hi Imagine if you could know what the future holds. How would that change the way you're doing business now?You'd probably change your strategy, get ahead of trends, know which technologies to adopt now, and be exponentially more efficient and resili...

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Jun 24, 2024
A peek into the future of IT Service Management👀

Hi Imagine if you could know what the future holds. How would that change the way you're doing business now?You'd probably change your strategy, get ahead of trends, know which technologies to adopt now, and be exponentially more efficient and resili...

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Jun 24, 2024
Hey {{contact.first_name}}, want a free ITIL course?

Hi ,There are just 43 days left until Resolve'24 - The IT Service Management Conference.BOOK A TICKETIf you've already got your ticket, you know what an incredible day awaits you in July and we're just as excited as you.......but if you haven't got y...

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Jun 17, 2024
Hey {{contact.first_name}}, want a free ITIL course?

Hi There are just 43 days left until Resolve'24 - The IT Service Management Conference.BOOK A TICKETIf you've already got your ticket, you know what an incredible day awaits you in July and we're just as excited as you.......but if you haven't got yo...

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Jun 17, 2024
In 19 days time, you won't be able to do this🧐

Dear It's that time of year again when the leaves have fallen from the trees, the mornings are crisp, roaring fires and hot chocolate are the ultimate evening accessories, ......and your accountant becomes your best mate!Yes, it's tax time. 'Tis the...

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Jun 11, 2024