Hi Can you recall the last time your laptop froze before a crucial meeting or your software crashed while racing against a deadline?Frustrating moments like these highlight the critical role of an efficient service desk in your organization.But how d...
Hi Can you recall the last time your laptop froze before a crucial meeting or your software crashed while racing against a deadline?Frustrating moments like these highlight the critical role of an efficient service desk in your organization.But how d...
Hi We're still buzzing from Resolve24 last week!🌟It was an incredible day that brought together the top minds in cybersecurity and service desk work. Filled with enlightening sessions, thought-provoking discussions, and valuable networking opportuni...
Hi Dealing with difficult customers is like trying to explain quantum physics to a cat.😼One minute, you're calmly guiding them through rebooting their computer, and the next, they're convinced their keyboard has developed a personal vendetta against...
Hi Dealing with difficult customers is like trying to explain quantum physics to a cat.😼One minute, you're calmly guiding them through rebooting their computer, and the next, they're convinced their keyboard has developed a personal vendetta against...
Hi HDAA is all about sharing and giving back to the community, so we are giving away 5 free tickets to come and learn, network and grow.Sometimes an event comes along that you're uncertain about. Should you go? Are you too busy? Is it worth the Uber...
Hi HDAA is all about sharing and giving back to the community, so we are giving away 5 free tickets to come and learn, network and grow.Sometimes an event comes along that you're uncertain about. Should you go? Are you too busy? Is it worth the Uber...
Hi A Major Incident in your workday can cause a significant disruption to your business.It can impact your clients, your team, your financial security, and your service availability. In extreme cases, it can even shut your business down.It's inevitab...
Hi A Major Incident in your workday can cause a significant disruption to your business. It can impact your clients, your team, your financial security, and your service availability. In extreme cases, it can even shut your business down.It's inevita...
Hi Knowledge is power right? Especially when it comes to the professional running of smart Service Desks.But did you know that knowledge is also cost-efficient, time-saving, sustainable, motivational, leverageable, and EXTREMELY VALUABLE?But only if...
