Hi

Imagine if you could know what the future holds. How would that change the way you're doing business now?

You'd probably change your strategy, get ahead of trends, know which technologies to adopt now, and be exponentially more efficient and resilient moving forward.

What would that sort of information be worth to your organisation?🤔

Sounds like a job for a Certified Futurist and we've got just the ticket!

Meet Dr Ben Hamer.

Ben is Australia's ONLY Certified Futurist and he'll be one of the keynote speakers at next month's IT Service Management conference: Resolve 24.

Dr. Hamer will explore the “Future of ITSM Work,” offering insights into emerging trends, technologies, and strategies shaping the future landscape of IT Service Management.

BOOK A TICKET

This is one Conference you do not want to miss!

And if seeing into the future isn't enough reason to attend, here's 7 more:

• ✅An incredible line-up of world-renowned expert speakers. As well as Dr Ben Hamer, you'll hear: Eric Pinkerton (Cybersecurity), Professor Je Lu (AI and machine learning), Peter Coroneos (Mental Health)......and many more!
• ✅A FREE ITIL®4 e-learning course + Exam (valued at over $1000)*
• ✅Premium catering: drinks, canapés, lunch, dinner, and real coffee made by a professional Barista on-site.
• ✅There will be a professional photographer for anyone who would like a new LinkedIn profile photo, because it's time to replace that selfie📸
• ✅A conference Quiz with great prizes
• ✅HDAA awards presentation
• ✅Exclusive merch in your Conference Gift Bag

With all of this, can you afford NOT to be there?

*Conditions for the FREE ITIL® 4 Foundation course

• Your Conference Gift Bag will include an ITIL® 4 Foundation E-Learning course voucher.
• 1 x course seat and exam voucher per ticket
• The training voucher can be used by you or gifted to a team member.
• 12 months access to the ITIL Foundation Elearning course.
• Exam voucher can be used any time within 3 months from date of receipt.
• Offer valid for ONLY after attending the Conference in person.

Upcoming courses

📅27th - 28th June 9am - 5pm

HDI® Desktop Advanced Support Technician (DAST) Instructor-led training

In this 2-day course, participants will learn the skills necessary to deliver quality services in today’s complex and evolving support environment.

This training focuses on enhancing the image of the support organization by providing excellent customer service as well as increasing the productivity and capabilities of users, customers, and the business.

The HDI® certification validates that desktop and advanced technicians possess the required best practice knowledge and skills to provide quality technical support and guidance to stakeholders.

This course includes the HDI® certification exam.

SEE THE TRAINING CALENDAR HERE

Too busy? Let us do the work for you!

At HDAA we are all about making your work life easier, so if you'd like to book a course, register for an event, find a Template, or just have a chat, then let us do it for you.

Our Member Ambassador, Chris, is just a phone call away: 1300 130 447. His favourite thing is talking to our Members, so make his day and say "Hi".

Cheers,

The team at HDAA

W: https://hdaa.com.au

P: 1300 130 447

E: training@hdaa.com.au

ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

HDI® is a Registered Trade Mark. HDAA is the Australasian Gold Partner of HDI®.