There is so much heartburn when picking and implementing some metrics. So in this article, I want to give a pretty quick overview of my approach and some ideas to start with. But before I get too far into it, I want to start with a message:
About a decade ago, a book called The Phoenix Project swept through the IT community. It is an incredibly relatable bit of fiction about a software shop that ultimately redeems itself.
A client told me that they had recently tasked one of their subordinates to help someone else in the group. They were a little concerned with my uncharacteristic silence. After they asked why I was quiet, we talked about some of my concerns and what...
We often have to explain an idea in a way that gets people to share the same context quickly. Without that shared context, people spend quite a lot of time asking questions to fill in mental gaps instead of working on the issue.
The past few years have been weird for most of us, mine included. Still, I thought I’d write a few thoughts down about what 2021 was for me and what I’m considering for 2022.
Almost everywhere does something like Scrum these days or at least is familiar with it. Having said that, if you survey folks—and I have, you’ll find that most regard Scrum with ambivalence or animosity.
Well, it’s 2022, and I took a break from writing for the past few months. It was a mistake, but I’m trying to correct that with this first article of the year.
Often consultants bring a fantasy of co-located teams to their clients. This is a fantasy because companies have been using remote workforces for the entirety of my career, so thinking that will change is silly. In this particular article, I want to...
We’ve all been in meetings that wandered around topics without ever really landing on a defined point or decision. This leaves many people frustrated that there isn’t closure, and when the meeting is over, nobody is sure what they should take from th...
At some point in one’s career in tech, you’ll wind up leading a meeting and need people to take part in some facilitation activity. That might be a retrospective or an activity where you hold a vote. If you’ve ever felt awkward introducing the activi...