I wrote an article last week about the Theory of Constraints. In particular, I highlighted how variability is probably the biggest enemy you have to a method like that working. So in this article, I’m going to explain a way to help reduce variability...

It might seem as though I’m late to the show writing about a Lean Canvas, but I’ve been using them for years, and I continually find my clients are unaware of their existence. They’re a wonderful tool for rapidly creating options and representing a p...

Most clients I work with are always interested in the next product or feature. So much so that they don’t often look at if the product should exist or not. I’ve gone through killing two products recently, and I wanted to share that experience.

There is so much heartburn when picking and implementing some metrics. So in this article, I want to give a pretty quick overview of my approach and some ideas to start with. But before I get too far into it, I want to start with a message:

About a decade ago, a book called The Phoenix Project swept through the IT community. It is an incredibly relatable bit of fiction about a software shop that ultimately redeems itself.

A client told me that they had recently tasked one of their subordinates to help someone else in the group. They were a little concerned with my uncharacteristic silence. After they asked why I was quiet, we talked about some of my concerns and what...

We often have to explain an idea in a way that gets people to share the same context quickly. Without that shared context, people spend quite a lot of time asking questions to fill in mental gaps instead of working on the issue.

The past few years have been weird for most of us, mine included. Still, I thought I’d write a few thoughts down about what 2021 was for me and what I’m considering for 2022.

Almost everywhere does something like Scrum these days or at least is familiar with it. Having said that, if you survey folks—and I have, you’ll find that most regard Scrum with ambivalence or animosity.

Well, it’s 2022, and I took a break from writing for the past few months. It was a mistake, but I’m trying to correct that with this first article of the year.