
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe you thought nothing would change anyway (futility). Organizational psychologist Ethan Burris has researched these as two...

Listen: Check out all episodes on the My Favorite Mistake main page. My guest for Episode #323 of the My Favorite Mistake podcast is Grace Bourke, Consulting Director of the Performance Excellence Practice at Baker Tilly. With nearly 40 years of expe...

In 2007, I sat down virtually with James P. (Jim) Womack, founder of the Lean Enterprise Institute, for Episode #24 of the Lean Blog Podcast. At the time, Toyota was continuing its march toward becoming the world's largest automaker, General Motors w...

This article is based on my recent Catalysis webinar, “Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up.” The session was part of their ongoing learning series, and the recording will be available soon through Catalysis an...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace better...

How long would you expect it to take for the police to respond to a burglar alarm at your home? Why do I bring this up? I had applied online for a burglar alarm permit in Newport, Kentucky. A few hours later, I got this voicemail: “Hi, this message i...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Two years ago, I released The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation with one goal in mind: to help individuals an...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :In this update:🇯🇵 Join me in Japan this October for a Lean Healthcare Accelerator Tour🌍 New language editions: Italian Kindle eBook now available,...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Some quick reminders for you…"Improving How We Improve" Workshop -- Cincinnati, June 17Japan Lean Healthcare Accelerator Experience -- June 23 to 2...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Another invite for you…I’m excited to share that I’ll be heading back to Japan this June 23–28 for my seventh visit—and this time, it’s something s...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :A quick invite for you…I’m excited to be one of the featured speakers at the upcoming High Performance Founder Summit — a free virtual event for en...