Join us May 7: Mistakes and Leadership Lessons

The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Three years ago, my book "The Mistakes That Make Us" came out. Around the same time, Elisabeth Swan published "Picture Yourself a Leader." Two diff...

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Apr 30, 2026
A new book, and four titles I can't choose between

The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :I haven't mentioned this here yet, but I'm writing a new book. It's a practical guide for Lean leaders on psychological safety -- why so many impro...

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Apr 22, 2026
What you can't learn about Lean without going to Japan

The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :There's a limit to what you can learn about the Toyota Production System from books, courses, and conferences. I say that as someone who writes the...

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Mar 30, 2026
Your Lean coach should ask questions, not write essays

The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Here's something odd about AI coaching tools: they're all trained to be maximally helpful, which means the moment you ask a question, they give you...

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Mar 08, 2026