Hi there,
Here's my weekly update for Nov 02, 2026... revisiting an important episode from 2021.
Also, learn more about my upcoming book, The Silence Tax.
The Surgical Mistake That Changed a Doctor’s Life: Dr. David Mayer on Honesty and Patient Safety
David B. Mayer shares a powerful story from his time as an anesthesia resident, when a wrong-side surgery — and the decision to stay silent afterward — shaped his lifelong commitment to honesty, transparency, and patient safety.
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🗒️ Building an AI Email Filter With ChatGPT: A Kaizen Experiment
Another email arrives about a potential podcast guest.
I haven't responded to the first pitch, but the sender wants to make sure it didn't get lost in my inbox.
A few days later, there's another reminder.
I don't necessarily object to the first pitch.
Some publicists introduce me to interesting people for Lean Blog Interviews or My Favorite Mistake.
🗒️ The Danaher Business System Page Talks About Speed. Where Did Safety and Quality Go?
Danaher has been one of the most cited Lean success stories in the United States for decades.
The story usually starts at Jacobs Manufacturing (Jake Brake) in Connecticut in 1987, with Art Byrne, George Koenigsaecker, and the Shingijutsu consultants who had worked with Taiichi Ohno.
What started there became the Danaher Business System, or DBS.
A lot of people in the Lean community, me included, have pointed to DBS as an example of Lean done […]
Enjoy,
Mark Graban
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