Hi there,
Here's my weekly update for Oct 26, 2026...
Why Leaders Who Demand Accountability Are Often the Problem — with Linda Galindo
Linda Galindo left college as a junior to take a radio reporting job. Years later, that choice caught up with her when healthcare clients asked for a CV full of degrees she didn't have. She explains why she now calls it her favorite mistake. She also defines accountability as ownership without fault, blame, or guilt, and she pushes back on Mark about whether nurses can be held accountable for speaking up.
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🗒️ Ryan McCormack’s Operational Excellence Mixtape: October 23, 2026
Thanks, as always, to Ryan McCormack for this.
He always shares so much good reading, listening, and viewing here!
Subscribe to get these directly from Ryan via email.
News, articles, books, podcasts, and videos about how to make the workplace better.
Today's Mixtape is about slowing down long enough to see the problem clearly before jumping to a fix.
Scroll down for how to subscribe, transcript, and more My guests for Episode #550 of the Lean Blog Interviews Podcast are Elisabeth Hendrickson and Joel Tosi, co-authors of the new book Signals & Levers: Systems Thinking Tools to Unblock Software Delivery (IT Revolution, 2026).
The book is aimed at software organizations, but its sources are Deming, Shewhart, Chris Argyris, and Donella Meadows, and most of what we discuss applies to any leader trying to improve […]
🗒️ Why People Stay Silent at Work: My New Psychological Safety Course
Someone in a meeting sees a problem coming.
Maybe it's a risk in the plan, an assumption that doesn't hold up, or a direction that doesn't feel right.
They don't say anything.
The meeting moves on, and the moment passes.
Most leaders have seen this happen, and many of us have been the person who stayed quiet.
Enjoy,
Mark Graban
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