Hi there,I was thinking about some of the cycles that I see and experience when I work with clients. One of those cycles involves feeling paralyzed.For the people in their careers, this can feel like helplessness to improve a work situation or that t...

Hey There!When you read this I'll be on the road to a family reunion in Kentucky. I am an introvert, so my internal stress levels have been increasing as the day draws near.One guaranteed stressor for me in these situations is coordinating mealtimes....

Hey there!Things are almost unpacked in the new house and that means I'm about to go full-steam ahead on a new venture. I'll write about that at the end though. This week I bumped into some fresh ridiculousness in the world of interviews."What new sk...

Happy Friday!The great unpacking continues in our new home. It is a miracle that our kids haven't torn apart every box and scattered their contents everywhere. Then I was thinking back to a horrible move we had when we moved to Arkansas the first tim...

Happy Friday!This email will be pretty short today. I'm sitting in my office on my laptop in a house that is basically empty. Tomorrow I drive our moving truck to our new home in Arkansas.I want to share two stories about customer service. The first...

Hi there,I've been preparing for our move to Arkansas next week, and the people I tell about this move always have one question, "Why Arkansas?"The answer is simple--it is where we felt the most at home.The second question I'm asked is, "Well, what w...

Happy Friday,I've been working on some product strategy for a client and while I was mapping and creating options I felt a sense of defeat.You see, what I was creating wasn't like most strategies which are little more than tweet-sized platitudes like...

Happy Friday!So much to talk about today! The option period on our home is done and there were no repair requests. Now we're in the home stretch of closing on selling our home. My office is full of boxes that I'm sorting through, and this will be my...

Hey there!An update from the somewhat rapid decision to sell our home—we are under contract! We made the decision to sell our home, and 10 days later had it ready for showings this past weekend. The house showed up on various sites and MLS early Frid...

Hi,Well, it took a few nights of staying up until midnight, but we got the house ready for showings in ten days. I should buy stock in Bayer.There are a number of things I'd like to go into about how these ten days remind me a lot of what I see go o...