Testing a Ball of Mud πŸš›

Happy Friday!I gave a talk for a conference late last month and there were 195 attendees! I gave a talk on a topic I bump into all the time which is when there is a codebase that is a clumsy, awkward codebase, and how do you start testing it so you c...

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Jul 16, 2021
Team Metrics I Use πŸ“ˆ

Hi there,You might notice this email is coming to you a little later than normal. Its just one of those days. I'm taking my son camping this weekend so I've been getting all the gear ready for that.Before I go further, thanks for the people who volun...

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Jul 09, 2021
A Small Secret That Motivates Teams 🀐

Hi there,I have finally completed something that I've wanted to do for a few months, but with selling the house and moving I had to put it on hold. I'll share that with you at the end.Okay, so I was thinking about a client I had a number of years ago...

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Jul 02, 2021
The Small Question for Big Results 🐜

Hi there,I was thinking about some of the cycles that I see and experience when I work with clients. One of those cycles involves feeling paralyzed.For the people in their careers, this can feel like helplessness to improve a work situation or that t...

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Jun 25, 2021
Two Quick Ways To Improve Meetings That Stink πŸ‘ƒ

Hey There!When you read this I'll be on the road to a family reunion in Kentucky. I am an introvert, so my internal stress levels have been increasing as the day draws near.One guaranteed stressor for me in these situations is coordinating mealtimes....

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Jun 18, 2021
Does your framework own you? πŸ§Ÿβ€β™‚οΈ

Happy Friday!The great unpacking continues in our new home. It is a miracle that our kids haven't torn apart every box and scattered their contents everywhere. Then I was thinking back to a horrible move we had when we moved to Arkansas the first tim...

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Jun 04, 2021
Customer Service πŸ˜΅β€πŸ’«

Happy Friday!This email will be pretty short today. I'm sitting in my office on my laptop in a house that is basically empty. Tomorrow I drive our moving truck to our new home in Arkansas.I want to share two stories about customer service. The first...

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May 29, 2021
Taking a Stand 🦢🦢

Hi there,I've been preparing for our move to Arkansas next week, and the people I tell about this move always have one question, "Why Arkansas?"The answer is simple--it is where we felt the most at home.The second question I'm asked is, "Well, what w...

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May 21, 2021