Countermeasure vs. Solution in an Improvement Project

Countermeasures and solutions are two of the most important concepts to understand when it comes to process improvement.What is a Countermeasure?Countermeasures are any actions taken to try and fix a problem before it becomes worse. They can be anyth...

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Feb 17, 2022
What Are Key Performance Indicators?

A key performance indicator (KPI) is a metric used to measure the success of an organization. They can be used to track and measure the progress of an organization's goals. KPIs can be simple or complex, but they all have one common goal: to provide...

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Feb 17, 2022
Unacceptable Corrective Actions

ISO 9000:2015 defines the correction as follows: Corrective Action: Action to eliminate the cause of a nonconformity and to prevent recurrence. Corrective Action is the act of taking corrective measures to prevent reoccurrences of a problem. It is pe...

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Jan 20, 2022
Not Following the Procedure – Root Cause Analysis

Did you recently complete a root cause analysis for a corrective action, and as a result you find the root cause as the "procedure not followed"? What was your recommendation? Was it to train the employee?Why employees do not follow procedures?Proced...

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Jan 20, 2022
Quality Circles

Quality circles have been around for a long time. Quality circle were first established in the 1960s in Japan.The concept of Quality Circles was formalized by Kaoru Ishikawa. They are also called Quality Control Circles.Quality CirclesQuality Circles...

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Jan 20, 2022
10 Reasons Organizations Do Not Implement Six Sigma

Six Sigma is a management methodology that helps organizations improve their processes and reduce costs. Six Sigma was developed by Motorola in 1987 and has since become a global standard. Six Sigma is a systematic approach to continuous improvement....

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Jan 19, 2022
Fault-Tolerant Organizations

When it comes to the reliability of your organizational systems, what can you do? A fault-tolerant organization is an approach to managing risk and uncertainty by designing and building resilient systems capable of continuing to operate despite certa...

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Jan 18, 2022