As the digital age continues to accelerate, businesses are operating in a world where customer expectations are changing faster than ever. Customers are immediately connected and expect brands to operate efficiently on all fronts. To stay competitive...
When it comes to ensuring your business is running as efficiently and effectively as possible, you need to keep an eye on a lot of different things. From the processes involved in your production to the people who work for you and how they operate on...
The American Society for Quality (ASQ) has updated the body of knowledge (BoK) for its Certified Six Sigma Yellow Belt (CSSYB) certification. The new BoK will be tested starting with the September 2022 testing window. You can view item by item compar...
The American Society for Quality (ASQ) has updated the body of knowledge (BoK) for its Certified Six Sigma Black Belt (CSSBB) certification. The new BoK will be tested starting with the September 2022 testing window. You can view item by item compari...
The American Society for Quality (ASQ) has updated the body of knowledge (BoK) for its Certified Six Sigma Green Belt (CSSGB) certification. The new BoK will be tested starting with the August 2022 testing window. You can view item by item comparison...
Poor customer service can have a devastating effect on a business. It can cause customers to defect to the competition, causing revenue to drop and costs to rise. This article will discuss the five worst consequences of poor customer service and how...
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Andon is one of the most common tools used in lean manufacturing. This guide will teach you everything you need to know about Andon lights in lean manufacturing.What is an Andon?An Andon is a device that is used in lean manufacturing to stop the line...
Hanedashi is a Japanese term meaning "automatic ejection of a piece of the finished product after its transformation cycle". A Chaku Chaku production line has multiple machines that use Hanedashi ejection devices to help the operator run multiple mac...
Standard operating procedures (SOPs) are vital for any organization's compliance regime. Properly drafted and implemented SOPs can help ensure that business processes within an organization are carried out according to applicable regulations and stan...
