Healthcare quality professionals play a critical role in ensuring that patients receive safe, effective, timely, efficient, and patient-centred care. They work closely with physicians and nurses to ensure that all aspects of patient care are delivere...
History of National Healthcare Quality Week National Healthcare Quality Week was established in 1985 to recognize outstanding achievements in healthcare quality improvement. Since then, it has grown into one of the largest annual events celebrating q...
How much time would you spend manually entering data into spreadsheets or databases? Wouldn’t it be great if you could automate repetitive tasks such as data entry, document management, and other data-handling processes? Data Automation might be wort...
Six Sigma eliminates defects and non-value-added activities from the manufacturing process. To do this, Six Sigma uses five basic steps: define the problem (D), measure the current state (M), analyze the root cause (A), design a solution and implemen...
Customer retention is vital for every company. You should focus on customer service, communication, and loyalty programs to retain customers. The best way to keep your customers happy is by providing them with a great experience. The more they like w...
Both Scrum and Kanban are agile methodologies designed to improve project delivery. They both focus on improving team collaboration and communication. Both methods require teams to plan their projects ahead of time. In addition, they both encourage t...
Quality consciousness is the mindset that emphasizes taking care of the customer and producing high-quality work. The term is more about creating a culture where employees are valued, and their contributions are appreciated. This will help organizati...
As the digital age continues to accelerate, businesses are operating in a world where customer expectations are changing faster than ever. Customers are immediately connected and expect brands to operate efficiently on all fronts. To stay competitive...
When it comes to ensuring your business is running as efficiently and effectively as possible, you need to keep an eye on a lot of different things. From the processes involved in your production to the people who work for you and how they operate on...
The American Society for Quality (ASQ) has updated the body of knowledge (BoK) for its Certified Six Sigma Yellow Belt (CSSYB) certification. The new BoK will be tested starting with the September 2022 testing window. You can view item by item compar...
