Every control chart eventually gives you a signal. The question is: how long do you have to wait? That waiting time has a name. It is called the Average Run Length, or ARL. It is one of the most useful ideas in statistical process control, and one of...
ASQ has updated the Certified Quality Process Analyst (CQPA) Body of Knowledge for 2026. The revised BoK will be introduced in the August 2026 testing window. Most of the existing content remains relevant, but there are several important additions, o...
Most Root Cause Analysis (RCA) training focuses on one goal: find the root cause. In practice, that framing causes problems. Real failures are rarely the product of a single cause. They are usually the result of one root cause plus several contributi...
In many organizations, improvement efforts struggle for one simple reason: teams jump to solutions before understanding the data.This 5-Day Lean Six Sigma Green Belt program is designed to change that.Delivered in person by Sandeep Kumar, founder of...
This page is for any updates, corrections and resources for our book Certified Manager of Quality/Organizational Excellence (CMQ/OE): Summary Sheets published on Amazon. 13Feb2026: The paperback version of the book is published on Amazon. For the bes...
In boardrooms across the globe, executives are wrestling with a stubborn challenge: despite huge investment in technology, talent, and transformation projects, productivity gains remain hard to achieve and competitive advantages don't last long. At t...
ASQ has released the updated Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge (BoK), effective for exams starting July 2026. As with most ASQ updates, the core structure remains stable, but several targeted changes ha...
Year 2026World Quality Day12 November 2026World Quality Week9 to 13 November 2026World Quality MonthNovember 2026 November is designated as Quality Month, a time when organizations from various sectors unite to shine a spotlight on the crucial role o...
