Businesses have more technology choices than ever. Need a CRM? There are hundreds. Want to use AI? You can be up and running in minutes. Need project management, marketing automation, accounting, customer support, or almost anything else? There's a t...
Every business has hundreds of decisions every week. Some are strategic, but most are much smaller: Which lead should we follow up with? Is this project profitable? Who needs to handle this customer issue? What should we work on next? As a business g...
Here in 2026, I have often heard some version of “I don’t like AI.”If we then ask why, the answer is not always about AI itself. People are concerned about jobs. Their own jobs. Their kids’ future jobs. Friends and coworkers whose roles may change. O...
One of the hardest lessons in business is learning that growth is not just about what you say YES to. It is also about what you are willing to say NO to. Opportunities show up. New ideas appear. Customers ask for things. AI and technology continue to...
It strikes me that AI (and technology more generally) have come to mean many different things to different people. For some, it represents opportunity and innovation. For others, it brings concern about jobs, the environment, society, or even far big...
It is easy to get pulled into comparing tools or trying to pick a “winner.” Claude, ChatGPT, Copilot, OpenClaw, or whatever is "hot" this week or next. They all have strengths, and they will all continue to change. If your workflow depends too heavil...
I've had a recent conversation about the concern many people have with AI, especially in creative work. The barrier to entry feels lower. Things that used to take time and experience can now be done much faster. That creates a real sense of uncertain...
As teams start using AI more in day-to-day work, I’ve been hearing a similar reaction across a number of businesses. The tools don’t always behave the way people expect. Outputs vary. One person gets a great result, while another struggles to get any...
There comes a point for many scaling small businesses and growing mid-market companies, where adding more technology doesn’t really solve the problem. The tools are already in place, the systems are in place, and the team is capable. And yet, your wo...
Something interesting is happening right now. I'd love your feedback on it...AI tools are improving rapidly. New capabilities appear almost daily. Yet many business people either aren’t acting fast enough. We/they seem stuck in:How do we actually use...