The sound that crosses every line we draw in the sand
Because telling the truth about the things that broke your heart is how you keep faith with the people and the moments…
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Two stories from the wire, when combined, will tell you more about the next five years of death care than any keynote is willing to reveal
The competition for licensed directors is no longer about salary and a good schedule. It is about whether a young…
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Legacy reputation isn’t enough anymore: What independent Funeral Homes are losing before the first call
It means your digital presence has to do something your reputation used to do automatically, which is earn the first…
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Funeral Industry Market Brief for August 31st
Four stories crossed my desk this week that look completely unrelated until you put them side by side.
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AI won’t take the arrangement room, it will decide who gets to stay in it
What does it actually mean to own and operate a small funeral home in this era?
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The Twenty-Six-Year-Old Who Called First
There is a particular kind of quiet that settles over a family when nobody knows what she would have wanted.
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Preneed is the one growth channel still adding real volume while at-need call volume shrinks
Preneed is the one growth channel still adding real volume while at-need call volume shrinks, and that distinction…
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A profession that got talked into sounding like nobody
They sound like every other funeral home, which is the actual crime, because the whole business is built on being…
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