Preneed is the one growth channel still adding real volume while at-need call volume shrinks, and that distinction matters more than the summary numbers suggest.
They sound like every other funeral home, which is the actual crime, because the whole business is built on being trusted enough that a stranger hands you their dead.
If you’ve been putting off a conversation with your parents about what they want, you’re not alone.
Reputation gets you known and can serve you and your family run business for decades. It does not get you an offer on your terms, and it usually will not earn you the cash flow to buy someone else.
Yesterday I got off the phone with an owner I’ve been working with for two years.
Are you willing to take control?
The CEO of an AI chip company said the quiet part out loud at a conference in June.
This is a company that cannot afford to miss, betting enormous money and creative capital to manufacture the cultural relevance it used to generate on its own.
Forget the magic systems. Forget the experts trying to sell you on their one weird trick. Keep everything you’re doing exactly the same. Just double your list.