What is Human Error?Humans are prone to errors. As a result, organizations are vulnerable to various types of errors. The most common human error is due to mistakes made by people, which can be caused by poor planning, lack of knowledge, inadequate t...

Management commitment is one of the most critical aspects of any quality management system. It is a key factor in ensuring that the organization remains committed to its quality goals and objectives, and it is also an essential component of achieving...

Auditors are expected to exhibit professional behaviour during the performance of audit activities. What does it mean to "act professionally?" Professionalism means treating people fairly and honestly, keeping promises, following through on commitmen...

As part of audit planning, auditors also need to plan for the audit logistics. This becomes important if this is an external audit, and particularly if this audit needs to be conducted in a different city or country. In this post, we will cover vario...

Before you start preparing to conduct an audit, you need to check and make sure that you are authorized to conduct that audit. Ask yourself, who has given you the authority or the power to conduct that audit. There are two broad sources of audit auth...

Auditing credibility is a process where you check whether the information provided by a source is reliable. This includes checking if the person providing the information has the necessary skills and training to provide accurate information. ISO ISO...

The purpose of quality system audits is to verify whether or not the processes have been implemented properly and the specified requirements are met. In this blog post, I am explaining the roles and responsibilities of each participant during a Quali...

ISO 9000:2015 defines the audit criteria as a "Set of policies, procedures or requirements used as a reference against which the objective evidence is compared." In simple words, the audit criteria tell you what to expect, or it gives the requirement...

ISO 9000 defines an audit as "a systematic, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled." A quality audit is typically carried out...

An audit is an examination by one or more auditors of the records, documents, processes, procedures, etc., to determine whether those things comply with certain specified requirements. The requirements may be outlined in the internal work process, ru...