Verbal de-escalation is a tool that can be learned by almost anyone. In this episode, we learn from two masters in the art of de-escalating those who are agitated and upset: Jose Pacheco, RN, known affectionately to his co-workers as ‘The Drunk Whis...
What happens at the end of an event can disproportionately impact our perception and memory of it. In this episode, we investigate the research behind the peak end pattern and how you can use this phenomenon to improve your own experience at work (an...
We’re all guilty of it, basing decisions on the most recent event. It’s surely part of our wiring. The question is – what do we do about it. In this episode, Justin Morgenstern breaks down availability bias: what it is, how it shows up in life and me...
Specific strategies to improve workflow and manage overwhelm during an emergency department shift. Guest Bio: Landon Mueller, MD is an emergency physician and fellowship trained sports medicine specialist who gave the best talk I’ve ever seen on mana...
What does it mean to act like a true professional? I’m not sure it’s been fully fleshed out in medicine but I’ve met those who are exemplars of it. This pod is a conversation with my partner in hundreds of critical resuscitations, Ben Peery, MD. We t...
An inside look at what it takes to launch a ketamine clinic including: first steps, navigating hurdles, potential pitfalls, which patients benefit from ketamine, and an exhortation about why you should (and shouldn’t) go into this type of business. ...
When you are at the lowest of lows after a devastating case, how do you recover in real time? It’s certainly not easy and it takes a clear plan of action to do it well. In this episode, pediatric hospitalist Sarangan Uthayalingam walks us through a...
Have you ever had a situation where afterward you repeatedly questioned the choice you made at the time? You chewed on it, perseverated on it, kept coming back to it? If you are a clinician, there is an amplifier to this because someone else’s life i...
Below is a guided exercise that you might find useful for the transition point between work and home. At work, you are often activated, hyper focused, and fully absorbed. There can also be stress points and challenges that don’t get processed becaus...
Medical Ethicist Abbott, MD walks us through her perspectives on myriad ethical quandaries including: How to approach discordance between a patient’s written wishes and a family member who says do the opposite, the ethics of operating on demented pa...