The 8D is a team-based, structured approach to problem-solving. The 8D approach aims to identify the root causes of the problem and take necessary actions so that the recurring problems are permanently resolved.

Before the release of ISO 9001:2015, there used to be two terms in ISO 9001: Documents and Records.Documents describe what needs to be done, and this includes quality manual, procedures, work instructions etc. Documents get changed or revised with ti...

Each time you take this quiz, 10 random questions from the database are presented. Each time you take this quiz, 10 random questions from the database are presented.

 Conventionally operator operates the machine, and maintenance maintains the machine. But the Total Productive Maintenance (TPM) is based on the idea that both operator and the maintenance are responsible for maintaining the machine. Total Productive...

I will deal with this topic is three steps:Allow customers to complain and remove any barriers.How to respond to customer complaintsIn the last, how to avoid customer complaints 1. Strategies to allow customers to complain and reduce customer complai...

Before we talk about the Nonparametric Tests, let's understand what Parametric Tests are.Parametric Tests:These are hypothesis tests that assume that the data being analyzed follows a distribution (generally Normal Distribution). Examples of Parametr...

What is the Correction?ISO 9000:2015 defines the correction as follows: Correction: Action to eliminate a detected nonconformityWhat is Corrective Action?ISO 9000:2015 defines the correction as follows: Corrective action: Action to eliminate the caus...

What is the variation?Whatever measurement we take, there is always a variation between these measurements. No two items or measurements are precisely the same. The problem with the variation is that it is the enemy of quality. Variation and quality...

Six Sigma is a process improvement approach. Six Sigma was invented by Motorola way back in 1985. This approach has stood the test of time and is still widely used by organizations even after 35 years of its invention. This process improvement method...

Many companies celebrate the month of November as Quality Month. The main purpose behind this celebration to raise the level of quality awareness in the company and to recognize the efforts and contributions of quality professionals. It is also an op...