RACI Matrix

A project is only as good as its team. It takes everyone in the company to execute a project successfully. That means that everyone must know who they are and what their role is. When you're unfamiliar with the RACI model, it can be hard to see where...

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Nov 26, 2021
DMAIC Tollgate Reviews

The Tollgate Review is an excellent tool for organizing and managing your Six Sigma project. Toll gates help keep Six Sigma projects organized by providing guidelines and tools to ensure they're staying on course. Like any milestone review, a Tollgat...

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Nov 26, 2021
Lessons Learned

A lesson learned is the knowledge gained through the experience of doing something. It includes both positive and negative aspects. As a result, you want to repeat the positives but avoid repeating the negatives.  Learning through individual experien...

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Nov 25, 2021
Garvin’s 8 Dimensions of Quality

In 1987 David Garvin suggested that there are eight dimensions to quality. These eight dimensions are performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.  They are the things that make it st...

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Nov 24, 2021
Failure Mode and Effects Analysis (FMEA)

What is Failure Mode and Effect Analysis?In short, FMEA is a method used to identify potential failure modes within a system. FMEA helps us to understand what could potentially cause a problem and the effects of failure. It allows us to assess the li...

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Nov 22, 2021
Nominal Group Technique – NGT

The Nominal Group Technique (NGT) involves identifying a problem, generating solutions for solving that problem, and then deciding which one best solves the identified problem. You can use it when working in groups so that everyone has an equal say....

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Nov 22, 2021