The Future of Quality: Quality 4.0

Quality has always been one of the best ways to differentiate yourself from your competitors. Today's customers have high expectations as they seek out businesses offering excellent service, reliability, safety, ease of use, convenience, responsivene...

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Nov 27, 2021
What is WBS

Work breakdown structure is a way of organizing tasks into smaller steps for easier management. This is essential to achieve effective project planning. In this post, I'll explain what WBS is and how it works.WBS: What It Is?A work breakdown structur...

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Nov 27, 2021
Improving Communication within your Team

Do you ever find yourself having trouble communicating with your team members? Do you struggle to get things done because you don't understand each other's points of view? Communication is key to success in any organization. If you want to succeed at...

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Nov 27, 2021
RACI Matrix

A project is only as good as its team. It takes everyone in the company to execute a project successfully. That means that everyone must know who they are and what their role is. When you're unfamiliar with the RACI model, it can be hard to see where...

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Nov 26, 2021
DMAIC Tollgate Reviews

The Tollgate Review is an excellent tool for organizing and managing your Six Sigma project. Toll gates help keep Six Sigma projects organized by providing guidelines and tools to ensure they're staying on course. Like any milestone review, a Tollgat...

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Nov 26, 2021
Lessons Learned

A lesson learned is the knowledge gained through the experience of doing something. It includes both positive and negative aspects. As a result, you want to repeat the positives but avoid repeating the negatives.  Learning through individual experien...

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Nov 25, 2021
Garvin’s 8 Dimensions of Quality

In 1987 David Garvin suggested that there are eight dimensions to quality. These eight dimensions are performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.  They are the things that make it st...

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Nov 24, 2021