Championing Diversity at Work

Championing diversity in the workplace is both rewarding and necessary for getting the best out of people and developing a resilient and collaborative mindset. The challenge is finding that sustainable, happy balanc...

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Sep 03, 2024
Working with Flow and Laughter

If I enter a workplace and hear no easy conversation or laughter, I become concerned about the organisational culture. Although we may need quiet to concentrate, chit-chat, banter, and the occasional giggle indicate...

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May 07, 2024
Taming the Terror of Time

The common plight of working people today, is the struggle with unmanageable workloads, severe time pressures and being pulled in too many directions. We seem to have little control over our workloads either at home...

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Mar 13, 2024
Happiness at work - are you serious?

Everyone I speak to lately seems to be tired and worn out. Tired of the excessive workloads caused by staff shortages; tired of being afraid to voice an opinion, tired of being unable to use their initiative to effe...

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Nov 06, 2023
Harnessing the Power of Soft Skills at Work

There has been discussion lately around redefining the term 'soft skills' to avoid gender implications and promote better recognition of their value in the workplace. Having personal experience working with people who have these abilit...

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Jun 01, 2023
Mental Health Takes a Hit from Bad Customer Service

When you encounter poor customer service, you can be certain that staff morale and well-being are also low. Customer service quality is a direct reflection of executive principles and their business model. Poor service does not bode w...

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Mar 23, 2023
The Creative Industries and Mental Health

Creatives at Work The creative industries have taken a massive knock these past years and the pain looks to continue. Funding cuts and the budget constraints of clients has resulted in ‘creative...

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Oct 31, 2022