Mark by Mark Graban

Mark Graban: Lean Leadership & More Aug 24, 2026

What Magicians Know About Mistakes | Michael Chaleff

Michael Chaleff spent a year working as a restaurant magician before law school, in rooms where something went wrong…

Mark Graban: Lean Leadership & More Aug 19, 2026

The Supplier Mistake That Sank a Major Launch | Carl Pradelli

Carl Pradelli and his wife Beth were about a year and a half into building Nature City when the Home Shopping Network…

Mark Graban: Lean Leadership & More Aug 10, 2026

One Wrong Code Nearly Stopped His Cancer Treatment | Tiffany Auvil, "The No BS Guide for Caregivers"

Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter,…

Mark Graban: Lean Leadership & More Aug 9, 2026

"Patients Are Not Cars" and Other Arguments I Hear in Hospitals

"Patients are not cars." People say that to me in hospitals, with complete seriousness. I'd like to think I look a…

Mark Graban: Lean Leadership & More Aug 8, 2026

Toyota's Andon Cord: 2,000 Pulls a Week vs. 2 at Ford

The Andon cord at Toyota works because pulling it is safe. People are taught that flagging a problem is the job, and…

Mark Graban: Lean Leadership & More Aug 7, 2026

Psychological Safety at KaiNexus: Why Our CEO Says "I Don't Know"

Psychological safety does not happen by accident. At KaiNexus, where I'm a senior advisor, the co-founders set out to…

Mark Graban: Lean Leadership & More Aug 6, 2026

He Founded ESPN And Had No Employment Contract | Mike Soltys on Bill Rasmussen

Bill Rasmussen got fired by the Hartford Whalers, then had an idea for sports television around the clock. He funded…

Mark Graban: Lean Leadership & More Aug 5, 2026

ESPN Celebrates Its Bloopers On Purpose | Mike Soltys

No show in television history has aired more often than SportsCenter. Do live TV that many times and mistakes are…