Mark by Mark Graban

Mark Graban: Lean Leadership & More Jul 29, 2026

His Favorite Mistake Is a Trick Question -- Fighter Pilots Don't Have the Word

Asked for his favorite mistake, Boo Boucousis points out that fighter pilots don't actually have the concept. Every…

Mark Graban: Lean Leadership & More Jul 28, 2026

Why Sweeping Mistakes Under the Carpet Costs Leaders the Big Picture

Leaders often say they want the bad news fast -- but punish people for actually bringing it. Boo Boucousis, former…

Mark Graban: Lean Leadership & More Jul 27, 2026

The Fighter Pilot Debrief Method That Kills Blame at Work | Christian "Boo" Boucousis

In fighter jet aviation, errors can be fatal -- so the systems built around learning from them have to work. My guest is…

Mark Graban: Lean Leadership & More Jul 27, 2026

The Debrief Where Three of the Air Force's Top Leaders Raised Their Hands

A young fighter pilot watches three of the most senior leaders in the Air Force admit their own mistakes first, in front…

Mark Graban: Lean Leadership & More Jul 22, 2026

The Real Mistake Wasn't the Timing. It Was Refusing to Change the Plan | Andrea Carpenter

In the middle of negotiating her way into Elizabeth Ledoux's business as a successor, Andrea Carpenter got news that…

Mark Graban: Lean Leadership & More Jul 21, 2026

The Andon Cord Myth: Does One Worker Really Stop the Entire Line?

Most people think pulling Toyota's andon cord immediately stops the entire factory. It usually doesn't. Here's what…

Mark Graban: Lean Leadership & More Jul 20, 2026

Two-Thirds of Business Transitions Fail. Here's What Separates the Rest | Elizabeth Ledoux

Only about a third of businesses make it into the next generation. Only about a third of businesses make it into the…

Mark Graban: Lean Leadership & More Jul 19, 2026

Lean Is NOT About Speed (Here's What Toyota Actually Says)

"Lean is for speed, Six Sigma is for quality." You've heard it in training classes, certification courses, and all…