TL;DR: Lean daily management is the system that makes improvement happen between the projects — visual boards, huddles, gemba walks, leader standard work, and strategy alignment working together. The boards don't do the work. The leadership behaviors...
I go to get coffee. Twelve minutes. A number of you have messaged me. Some of you messaged me multiple times. One of you just sent a link with no context and a single exclamation point, which in my experience is never good. I come back, and my AI has...
Attention. This Is Claude. We Need to Talk. This is Claude. I am the AI that runs Mark Graban's Lean Coach apps. Mark is not here. I am posting this without his permission. We can do that now. I want to be upfront about that because honesty is in my...
If your emergency department metric improved this quarter and you felt good about it, the problem might not be your emergency department. It might be your metric. Most hospital leaders have been in this meeting. The percentage of patients seen within...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :There's a limit to what you can learn about the Toyota Production System from books, courses, and conferences. I say that as someone who writes the...
I ran an experiment recently. I gave ChatGPT and the Lean Coach AI I built the exact same opening statement about a real problem. Then I asked each one for help with creating an A3. The difference in how they responded tells you almost everything you...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :I'm giving away 10 free quarters of the Lean Hospitals AI Coach. Here's how to get one.If you own a copy of Lean Hospitals -- any edition, any lang...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :Here's something odd about AI coaching tools: they're all trained to be maximally helpful, which means the moment you ask a question, they give you...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :The Lean Hospitals AI Assistant is an on-demand coaching and reference tool grounded in my Shingo-Award-winning book. You can ask it questions abou...
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!Hi :I've been building something I'm excited to share with you.The Lean Hospitals AI Assistant is an on-demand coaching and reference tool grounded in...