Mark by Mark Graban

Mark Graban: Lean Leadership & More Aug 28, 2026

Why Bad Bosses Are So Common: Promotion, Training, and Ego

Cruel and unfriendly bosses are far too common, and companies usually had a hand in creating them. I started my career…

Mark Graban: Lean Leadership & More Aug 27, 2026

Fear vs Futility: The Real Reason People Stay Silent at Work

Fear is a real reason people stay quiet at work, but it is not the top one. When I poll audiences and groups I work…

Mark Graban: Lean Leadership & More Aug 26, 2026

The Silence Tax: The Hidden Cost of People Not Speaking Up

The silence tax is what an organization pays when people stop speaking candidly. It never appears as a line on the…

Mark Graban: Lean Leadership & More Aug 25, 2026

"I Don't Have Hands"

Michael Chaleff spent his first week as a restaurant magician learning that things go wrong constantly in that job. Then…

Mark Graban: Lean Leadership & More Aug 25, 2026

Is the Nice Boss Era Over? Fear, Futility, and the Silence Tax

Is the "nice boss era" over? I joined Chris and Amy on KMOX in St. Louis to talk about tough bosses, why employees…

Mark Graban: Lean Leadership & More Aug 24, 2026

What Magicians Know About Mistakes | Michael Chaleff

Michael Chaleff spent a year working as a restaurant magician before law school, in rooms where something went wrong…

Mark Graban: Lean Leadership & More Aug 19, 2026

The Supplier Mistake That Sank a Major Launch | Carl Pradelli

Carl Pradelli and his wife Beth were about a year and a half into building Nature City when the Home Shopping Network…

Mark Graban: Lean Leadership & More Aug 10, 2026

One Wrong Code Nearly Stopped His Cancer Treatment | Tiffany Auvil, "The No BS Guide for Caregivers"

Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter,…