Mark by Mark Graban

Mark Graban: Lean Leadership & More May 18, 2026

The Hidden Cost of Working at Your Dream Company | Joe Hennes

Joe Hennes spent years writing about Sesame Street as a superfan. Then he got hired there. Then he got laid off. In this…

Mark Graban: Lean Leadership & More May 17, 2026

AI Can Make a Bad Process Faster. That's Not the Point.

The old line was "don't automate a bad process." The AI version is the same idea with the volume turned up. Tell AI to…

Mark Graban: Lean Leadership & More May 16, 2026

How NUMMI Forced Toyota to Codify Its Management System

Before NUMMI, Toyota's management system existed mostly in the social fabric of the company -- in bits and pieces, in…

Mark Graban: Lean Leadership & More May 15, 2026

Deming Said It: "They Don't Know What to Copy"

A Deming-ism Mark Graban brings up here: "They don't know what to copy." GM had a green book called the Competitive…

Mark Graban: Lean Leadership & More May 15, 2026

NUMMI's 5 Management Strategies, From a 1987 GM Document

From a January 1987 GM Confidential document I found in the Don Ephlin papers at Wayne State's Reuther Library -- the…

Mark Graban: Lean Leadership & More May 15, 2026

"The Management Philosophy That Gives Meaning to Lean Tools" – NUMMI's Real Secret (Highlights)

The best quote from our deep dive into NUMMI: "The key to NUMMI's success is not its tools or techniques, but the…

Mark Graban: Lean Leadership & More May 15, 2026

NUMMI Management Practices: Why Philosophy Matters More Than Lean Tools (ft. Don Ephlin Archives)

In this episode, Mark and Jamie dig deep into NUMMI's five core management strategies—mutual trust and respect,…

Mark Graban: Lean Leadership & More May 13, 2026

The Moment Command-and-Control Stops Getting Results | Deborah Coviello

Most leaders are conditioned the same way: get the result, get rewarded. It works - until it doesn't. Private equity…