Hi there,
Here's my weekly update for Sep 28, 2026.
Hiding Mistakes, Hiring to Grow, and Becoming the Bottleneck - with Eric Dingler
Eric Dingler was running two businesses remotely while his family traveled full time, and every week he and his wife sat down to review the numbers. When they paused that meeting for what was meant to be six weeks, it stopped for a year. A short draw on a line of credit became debt he couldn't repay, and he kept it to himself until he could also bring her a fix.
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🗒️ The Toyota Andon System in South Africa: Two Buttons Instead of a Cord
When the door from the office area opened onto the production floor at Toyota's plant in Durban, South Africa, I heard a familiar sound from other Toyota plants I've visited: the andon music.
Earlier this month, before speaking at the KZN Lean Conference, I spent time at the plant learning how the Toyota andon system works there, and how it has changed.
About a year ago, they replaced the overhead cords with buttons.
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🗒️ Ryan McCormack’s Operational Excellence Mixtape: September 25, 2026
Thanks, as always, to Ryan McCormack for this.
He always shares so much good reading, listening, and viewing here!
Subscribe to get these directly from Ryan via email.
News, articles, books, podcasts, and videos about how to make the workplace better.
Today's mixtape looks at leading through constant change, including an HBR piece arguing that transformation works better when leaders adjust the destination as conditions change instead of sticking to a fixed plan.
Enjoy,
Mark Graban
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