Hi there,

Here's my weekly update for Sep 21, 2026...

Leading a Department When You're Not the Expert - with Stephanie Mitchell

Stephanie Mitchell was an ICU nurse who had moved into hospital administration when the C-suite called her in and asked her to take over the laboratory temporarily - a department she knew nothing about, at a moment when outside consultants were arriving to cut costs. She said yes. Then she spent four months working night and day while lab staff wondered what a nurse was doing there, and more than once thought: I shouldn't have said yes.

Check it Out!

You Might Also Enjoy:

🗒️ A British Hospital Missed a Killer for Two Years. The Recommendations Are Mostly Hardware.

I'm traveling internationally for ten days and I turned on one of the British news channels.

There's a major story about NHS England.

First, the awful reality that a nurse would willfully kill babies in the NICU.

Then, the second (and more believable) reality that bad management systems (and poor leadership) made the situation worse.

So what happened?

Click here to read more

Enjoy,

Mark Graban