Deciding on a career path that leads towards architecture is no easy to route to follow, with a number of twists and turns plus an awful lot of hard work likely to be required along the way. If however you have decided that being an architect is the...

“When someone in the group is not ‘pulling their weight.’ the desire to avoid conflict leads many practice leaders to waste a lot of time and personal energy trying to rationalize, rather than correct, the problem.” The quote is from First Among Equa...

Is your design or construction company specialized? Or do you just take in any work that comes your way? Maybe being a generalist isn’t your chosen strategy; it just seems like the least demanding way to do business. I urge you to reconsider. Special...

I’ve always admired bridge builders. I’m especially impressed when the designers and builders are able to reduce the construction time by using clever techniques. Steel structures using universal columns and other products are essential to fast const...

All business is service. The following SlideShare presentation sums up the key quality criteria you need to consider when building and constantly improving your service. The Seven Criteria for Service Quality from Aarni Heiskanen The post The Seven C...

AEC firms are typically not very systematic with their client relationships. Relationship management has been based on great personal relationships between the buyer and the seller. Quite often these relationships have been personalized to an extent...

Digital games can be addictive time wasters, but many consider them the most influential cultural invention of our time. The average game player is thirty years old, and the most frequent game purchaser is thirty-five. Since games are already a part...

Gensler Design Forecast 2013 presents 60 global trends on work, health & wellness, lifestyle, and community. The report gives you an understanding into the issues that drive the clients’ word. This is recommended reading for every business develo...

Sam Harrison explains in his book IdeaSelling how to successfully pitch creative ideas. He starts off by emphasizing the importance of knowing the decision-maker; not just her formal position and role, but also her personality. Harrison has found it...

Are B2B customers rational beings? Do they base their decisions solely on price, quality, and efficiency? This misconception is perhaps the reason why vendors focus on “hard” issues, and wonder why their customers are not engaged. Gallup published in...