AltaConnect is excited to share a new client program available on the platform. This is a remote customer service and soft sales opportunity with Princess Cruises, one of the world’s leading global cruise brands.

Class Start Date: October 14, 2025

Class End Date: November 6, 2025

Certification Call-Taking: November 7 – November 16, 2025

Class Schedule:

• Morning: 9:00 a.m. – 1:00 p.m. ET
• Evening: 6:00 p.m. – 10:00 p.m. ET
• (4 hours of class + paid self-study daily)

Servicing Hours Available:

• Monday – Friday: 9:00 a.m. – 10:00 p.m. ET
• Saturday: 11:00 a.m. – 8:00 p.m. ET

Service Revenue:

• Certification: $7.64/hr ($3.82 per interval)
• Production: $13.00/hr ($6.50 per interval)
• Incentives available for meeting weekly service requirements

Special Servicing Requirement: Minimum 5 hours on Sundays, Mondays, and/or Saturdays

What to Expect:

• Inbound calls from Princess Cruises guests and travel agents
• Occasional outbound calls for follow-up and support
• Upselling cruise packages and enhancements
• Delivering professional, friendly, and knowledgeable customer service

System Requirements:

• Dual monitors
• USB headset with noise-cancelling mic
• Must meet Arise platform system standards

Important Notes:

• Background check and photo ID verification required
• $50 non-refundable class confirmation deposit
• 100% class attendance highly encouraged
• Incentives available for consistent servicing

About Princess Cruises:

Princess Cruises, part of Carnival Corporation, offers exceptional travel experiences, world-class entertainment, and personalized service across the globe.