Are you suffering from professional low self esteem?
Dec 13, 2021 1:01 pm
Hey there
So yesterday...
I woke up and honestly didn't want to get out of bed...
So I snuggled up close with Vivian and just nodded off...
By the time I woke...
Again...
It was way past 11am....
Did you miss me?
The correct answer of course is: YES!!!
Anyways...
Yesterday...
One of the alumni members of my 97 day challenge asked for my advice…
“I have a problem that people keep signing up for my lowest price programs.”
“Give me an example,” I said.
He replied,
“Yesterday, a potential client experienced my coaching. They said they loved it and asked how they could work with me. I told them about my high-level program. And they went quiet. So I told them about a much cheaper program and why it could be a great fit for them. They immediately signed up for it. This happens all the time.”
I explained to him that his problem isn’t that people keep signing up for his lowest price programs.
His problem is low professional self-esteem.
Yup...
Low professional self-esteem results in charging less than you are worth...
Delivering more to clients than you need to or is necessary...
And fear of reaching out to people you could help.
There are 2 ways to remove your professional self-esteem from the creating clients process:
- Be like a waiter
- Shut up
What does it mean to be like a waiter?
well...
Imagine going to a nice restaurant and saying to the waiter, “Tell me about the Wagyu steak. What's that like?”
They respond, “You know it’s from Japan. It’s rather expensive. I’m not sure you could afford it. Wouldn’t you rather have the fish and chips?”
#vexationloading
Now, imagine going to another restaurant and saying to the waiter, “I’d like a bottle of Dom Pérignon champagne, please”
They respond, “Are you sure? I’m feeling a bit down today. Also, I am kind of new to this job. Maybe you’d prefer a coke?”
#slaploading
Sounds silly, right?
But that’s how too many of us show up in our client creation conversations.
You can walk into an expensive restaurant with Wagyu steak on the menu, flown in from Japan that morning and priced at N150,000.
On the menu is a bottle of Dom Pérignon Cuvée Champagne 2003.
It’s over N450,000 a bottle.
Also on the menu is fish and chips for N6000 and a coke for N1800.
Maybe you’ve found out your best friend is pregnant...
Your daughter is graduating from university...
You’re celebrating your wedding anniversary...
Or even your divorce. #evillaugh
Heck...
Maybe like me...
You love to spend money on great food and wine.
Or maybe you love expensive champagne but that day, you feel like a coke.
The waiter doesn’t talk you out of an expensive item because of how you are dressed or how they are feeling.
You say what you want and they respond...
“Let me get that for you right away, madam!”
When you are talking to a client about your programs...
Give them your menu and let them tell you what they want.
Second...shut up
One-on-one coaching with me is currently a $50K agreement.
It’s not for everyone.
But if someone asks how much it costs to work with me...
I tell them my number.
And then I go quiet.
I bite my tongue.
Sometimes the other person goes quiet.
Sometimes, they say, “Tell me more about coaching with you.”
Sometimes they say, “That’s too much for me. Is there any other way to work with you?”
Back in 2020..
I made a decision to charge $50K a year for my coaching.
When people asked, “How much does it cost to work with you?”
I responded, “It’s $50,000 for a year of Deep Work.”
And then I shut up.
Again and again and again, people said, “That’s too expensive for me.”
I would respond, “Well, if the only thing between us is the money, let’s get creative.
If there was a different price point for a different kind of coaching agreement that’s more suited to you, would you be interested?”
If I could tell they were really interested in coaching with me, I’d make something up.
“You only need 5 months of coaching and let’s only have calls twice a month.”
“You don’t need weekly coaching, let’s do a private, 3-day deep dive.”
“Would you like to hear about my group program, instead?”
It took 12 months of telling people that it was $50K for a year of deep work before the first person said, “Great. I’m in. How do I pay you?”
On the inside I was stunned.
On the outside, I got still.
“Let me know when you make the transfer,” I replied.
And they did.
Would you be willing to say your number out loud, dozens and dozens of times for almost a year?
That’s a hell of a lot of NOs I heard.
When a client asks your price, say it out loud and then go silent.
Relax the corners of your eyes and go still.
Wait for them to speak first.
Till tomorrow...
CTM