Hello ,Delegating is one of the most important things you can do as a leader. It not only guarantees that your team and your business continue to grow and thrive but also mitigates the company’s risk level. Not many people have a “Hit by a Bus” manu...
Dear When we experience a setback at work, we tend to either become defensive and blame others or berate ourselves. Neither response is helpful. Shirking responsibility by getting defensive may alleviate the sting of failure, but it comes at the expe...
Hello ,2 not so often spoken about growth strategies1.Alternative channels and Organic MarketingUtilizing alternative channels is one of the best methods of growth in business. Many businesses already use more than one online platform for advertising...
Dear ,When you feel overwhelmed, you may react in ways that not only don’t help the situation but that even make it worse. 1. You think you don’t have time for actions that would help you.2. You don’t utilize your unconscious mind enough.3. You inter...
Dear Have you heard, Amazon is coming to South Africa🤷♂️Do you think South Africa is ready for the Amazon effect?In my opinion, Amazon is the biggest retail and e-commerce threat to South African business. Why❓They are highly effective at...1. Cus...
Hi ,Free EventsLearn the skills for Digital Entrepreneurship How to improve your Customer Experience Latest Article🗒️ A business with excellent customer experience initiatives does not always have a one-to-one return on investment (ROI), but it is a...
Dear Customer Service costs market shareWhether you are the one claiming it, or the one losing it.Good service can be used as a differentiator for new and old competitors Uber’s easy-to-use user interface, in conjunction with its pricing and off...
Dear Please join me in congratulating Dean, Edmore, who have completed the first half and Pieter and Lene, who have making good progress..👏👏👏Please complete your first half asap, as the second half will be released Wednesday, 21 April and the cour...
Dear ,I thought you may find this story inspiring...McDonald’sAfter nearly two years of declining sales, McDonald’s turned things around not by changing its marketing but by focusing on customer experience. The fast-food chain made an effort to...
Dear ,If you fully focused on the things you do best for your business, what would your time be worth?To help you gain the most value from you time, consider doing the following;👉Delegate, you will want to consider which tasks can be delegated from...