Does Your "IT Guy" Lie to You?
Feb 09, 2021 10:09 pm
An IT provider should be a trusted advisor as well as an ally in business growth and efficiency.
However, many Vets view IT as a necessary evil or commodity. It's those folks who get walloped by hacks and data loss.
Check out this internal communication from National Veterinary Associates. They support over 700 Vets like you around the world. Not terribly long ago, the network they deploy to their partners was brought down by a ransomware hack. Here's what they told their staff to do when taking questions from their customers...Vets like YOU:
So yeah, basically the internal directive was to omit information they passed along to their affected clients...Vets like YOU. If a professional organization with a worldwide footprint can't be trusted to be transparent with their clients, who can? Probably not a "geek high-schooler" or part-time hobbyist, as so many vets use.
MouseCalls is the exception. We are the only IT provider that offers:
- Your Staff gets our Easy Support Button - help at the push of a button!
- Live Humans that Actually Answer the Phone
- $1MIL ID Theft Protection and Dark Web Monitoring for your Staff.
- FULL TRANSPARENCY WITH COMMUNICATIONS
- A Business Partner rather than Vendor relationship
- No frills, no-nonsense, no geeks
We support Vets from Nashville to Reno and get rave reviews all around.
Give us a call! 844-541-6964 or email [email protected]!