I encounter organizations that seek help when it is "too late" for their technology. They have neglected their tech, leading to systems that are either beyond repair or on the brink of being so. You can (and should) avoid this! The good news is that you can—with some proactive measures.

How Does This Happen?

• Misalignment with Business Needs: Technology is not adapted to evolving business requirements.
• Lack of Maintenance: Systems are not kept up to date.
• Poor Documentation: Insufficient records make it hard to understand system functionalities.
• No Long-Term Plan: Short-term focus, inconsistent strategies, resource misallocation, and neglect of emerging technologies.
• Inadequate Training: Employees are not trained on the systems, and/or there is resistance to adopting technologies.
• Neglect of Best Practices: Failure to implement modern technology strategies, including AI advancements.
• Failure to Analyze Systems: There is a lack of data-driven decision-making within the tools. This can also sometimes include customer feedback and market trends being ignored.

How to Avoid This Fate

• Align Technology with Business Goals: Regularly assess your technology against current business objectives and adjust accordingly.
• Regular Maintenance & Updates: Schedule routine checks and updates for all software and hardware to keep systems running smoothly.
• Thorough Documentation: Maintain documentation for all systems. This should include user manuals, system requirements, and change logs.
• Conduct Regular Tech Audits: Perform technology audits to identify outdated systems and areas for improvement.
• Implement a Technology Roadmap: Develop a strategic plan outlining your technology goals and the necessary steps.
• Invest in Training: Ensure your team is well-trained. Regular training sessions can help prevent misuse and maximize efficiency.
• Adopt Modern Best Practices: Stay informed about the latest technology trends and incorporate best practices, especially in AI, cybersecurity, and data management.
• Engage with Experts: Don’t hesitate to consult with technology professionals who can help you with the above items while providing insights and recommendations tailored to your business. (Yep, I do that! If you need help, feel free to contact me.)

Don’t wait until it’s "too late"—act now to keep your tech thriving. By taking these proactive actions, you can ensure your business's technology meets current demands and positions your company for future growth.

Your BizTech,

—Joshua

P.S. As you think about 2025, consider my AI Opportunity Assessment as a way to kickstart your business improvements. Learn more by clicking here.

Disclaimer: I use AI to help write emails like these. I review & edit all AI-assisted work I publish.