Weekly training to grow your online business with intention | Matt Cici by Matt Cici

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Get feedback on your site with ease 📝

Open communication is a great customer service model

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Hey ,


Let's make it easy for you to receive recommendations from your audience or your team.


This way, you're able to implement changes quickly and with confidence.


Someone may visit your site and notice something you haven't. It could even be limiting them from interacting or buying your product / service.


75% of consumers admit to making judgements on a company's credibility based on the company's website design. - SWEOR


And… 89% of consumers are more likely to make another purchase after a positive customer service experience. - Salesforce Research


So, let's provide an over & above experience for them.


Here's a simple way you can empower your audience to provide constructive feedback for your website.


Sharing Your Site to Get Feedback from Others

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  1. Go to your site's dashboard.
  2. Click "Site Actions" and select "Get Feedback".
  3. Enter the name or email address of each person you want to receive feedback from. Alternatively, you can click "Copy Link" and send it to anyone you want to receive feedback from.
  4. Write a short message that they'll see when they receive your feedback invitation.
  5. Click "Send".


Once received, they'll be able to select the "area of opportunity" and leave you a note (similar to Google Docs or even Post-it® Notes).



What do you want to learn next?



Enjoy,

Matt

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