What Jiro’s Sushi Taught Me About Lean Thinking and Customer Experience
In this episode, I share my unforgettable visit to the legendary Sukiyabashi Jiro in Tokyo — the world-famous sushi…
Lean's Dark Side When Cost Cutting Leads to Layoffs Ouch! #podcastclips
Mark Graban shares a real story about how “Lean” done badly can create fear and mistrust. Lean isn’t about layoffs —…
The Rise and Fall of People’s Express: When Growth Outruns Capability ✈️📉 #podcastclips
In this clip from Episode #538 of the Lean Blog Interviews Podcast, MIT’s Nelson Repenning shares the fascinating…
Hospital’s $30K Secret: The Applesauce Hack That Changed Everything! 🍎
A nurse at Franciscan Health turned a sticky problem into sweet success. Patients hated the thick “flavored snot”…
Hospital’s Flow Fix: A Simple Change That Saved Lives and Cut Costs 💡🏥 #podcastclips
MIT’s Nelson Repenning shares a powerful real-world example of Dynamic Work Design in action — a heart surgeon who…
Stop Blaming People — Fix the System! | Nelson Repenning on Leadership & Mistakes #podcastclips
MIT’s Nelson Repenning explains one of the biggest leadership mistakes: blaming people instead of fixing the system.…
Nelson Repenning on Why Work Breaks Down — and How to Fix It | Dynamic Work Design Highlights
In this highlights video from Episode #538 of the Lean Blog Interviews Podcast, MIT’s Nelson Repenning shares powerful…
How to Cut Through Workplace Chaos: Nelson Repenning on Lean, Flow & Dynamic Work Design #podcast
In Episode #538 of the Lean Blog Interviews Podcast, host Mark Graban welcomes Dr. Nelson Repenning, Faculty Director of…