"The Management Philosophy That Gives Meaning to Lean Tools" – NUMMI's Real Secret (Highlights)
The best quote from our deep dive into NUMMI: "The key to NUMMI's success is not its tools or techniques, but the…
NUMMI Management Practices: Why Philosophy Matters More Than Lean Tools (ft. Don Ephlin Archives)
In this episode, Mark and Jamie dig deep into NUMMI's five core management strategies—mutual trust and respect,…
The Moment Command-and-Control Stops Getting Results | Deborah Coviello
Most leaders are conditioned the same way: get the result, get rewarded. It works - until it doesn't. Private equity…
The Corporate Handcuffs Keeping You Stuck | Deborah Coviello
Deborah Coviello spent years in a role that paid well and looked good on paper. The salary, the title, the security -…
Her Region Was Dead Last. Then She Changed How She Led. | Deborah Coviello
Deborah Coviello was running the worst-performing region of four for quality. Her technical playbook was maxed out.…
Why Chasing Results Burns Out Your Team | Deborah Coviello
Deborah Coviello presented a different way to turn around her worst-performing region: lead the people differently…
Still Learning: Mistakes and Leadership Lessons -- Live with Elisabeth Swan & Special Guests
Three years after The Mistakes That Make Us and Picture Yourself a Leader were published, Mark Graban and Elisabeth Swan…
When New Leaders Go Quiet: The Mistake That Costs Your Best Ideas | Jesse Jackson
Contact center leader and prolific podcaster Jesse Jackson shares his favorite mistake: going gun-shy as a new leader…