HDAA - Most popular courses in March/April
Mar 16, 2023 8:45 am
Hi ,
Our Most Popular Courses Coming Up
Trust us - The HDAA Community has great taste. See what made the list and what you can discover next.
Be a Support Centre Management star with our HDI training.
Own the service desk and take control of your business future with these courses:
- HDI® Support Center Manager (SCM) Training * (20-22 March 2023)
- HDI® Desktop Advanced Support Technician (DAST) Training * (27-28 March 2023)
Become an knowledge management expert with these courses.
Tame the knowledge, control the future.
- HDI® KCS Foundation (KCSF) Training * (29 March 2023)
- HDI® KCS Principles (KCSP) Training * (29-31 March 2023)
Be part of the solution, map out value streams, provide valuable services.
You are the next generation of the tech world.
ITIL® 4 Foundation Training * (3-4 April 2023)
Get your analyst skills honed in. Learn from our seasoned experts.
The future is data. Is this your calling to start your journey?
HDI® Support Centre Analyst (SCA) Training * (20-21 April 2023)
HDI® Customer Service Representative (CSR) Training * (20th April 2023)
It's not a matter of IF, but when you have to deal with a Major IT incident.
Be prepared for the upcoming issue, Own the incident like a BOSS!
IT Major Incident Management Best Practice Training (MIM) * (24th Apr 2023)
Managing Difficult Customer Situations Training - MDCS (01 May 2023)
For a complete list of all courses running in the near future, please head over to our training calendar, which is updated regularly with new courses.
Don't forget all members receive generous discounts based on their membership level.
If your not already a member, you can become one right now!
Thank you for helping us help you,
Regards
P: 1300 130 447
E: training@hdaa.com.au
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