Helping you, help others.

Hi ,

Welcome back to work in 2023!

We hope you had a relaxing restful break. Working hard behind the scenes we have scheduled a collection of courses for your learning this month, if your thinking of sitting on one, grab a seat now as courses are filling up quick!

1. ITIL® 4 Foundation Training * (16-17 Feb 2023)
2. HDI® Customer Service Representative (CSR) Training * (22nd Feb 2023)
3. HDI® Support Centre Analyst (SCA) Training * (22-23 Feb 2023)
4. HDI® Customer Service Representative (CSR) Training * (22nd Feb 2023)
5. HDI® Customer Service Representative (CSR) Training * (3 March 2023)
6. ITIL® 4 Foundation Training * (16-17 March 2023)
7. HDI® Support Center Manager (SCM) Training * (20-22 March 2023)
8. HDI® Desktop Advanced Support Technician (DAST) Training * (27-28 March 2023)
9. HDI® KCS Foundation (KCSF) Training * (29 March 2023)
10. HDI® KCS Principles (KCSP) Training * 29-31 March 2023

For a complete list of all courses running in the near future, please head over to our training calendar, which will be updated regularly with new courses.

Don't forget all members receive discounts based on their membership level.

If your not already a member, you can become one right now!

Click Here!

Updates to our course offerings

Lastly, we have recently expanded our course offerings and are busily working to get them ready for you. Some of these courses will be available free to paid members, and each one of them will add an additional skill that will help you be more productive in your work.

If you'd like to get access to the beta versions as a tester for the courses, please fill in this form, and we will add you to the list. Note that seats are limited.

Thank you for helping us help you,

Regards

The team at HDAA.

w: https://hdaa.com.au

p: 1300 130 447