Good morning, everybody.So, in my last message I talked a bit about content creation, but today I want to dig into two things that have been on my mind—and in practice: biohacking with ChatGPT and context-aware AI.These two ideas might sound totally...
When King Arthur Baking Company opened its doors in 1790, the United States was a fledgling republic of just thirteen states, and the idea of a national flour brand was almost unimaginable. Today, King Arthur is a household name — its flour and bakin...
Good morning, everybody.Most of you know I’m obsessed with business history. In fact, one of my side projects is all about the world’s oldest companies—some of them over a thousand years old. (If you're curious, check out @worldsoldestcompanies on In...
When the sirens go off, there’s no time for perfection, no manual to read mid-call, no guarantee of symmetry. Those calls taught me more about leadership, resilience, and systems than any business school ever could. Below are ten lessons born in chao...
The city always feels a little louder at night — sirens stretching like rubber bands, trains wheezing in and out, a rhythm that pretends to be order. We started near the station, where the tracks slice through the capital like a scar. A man was spraw...
Hey there —If you missed the live session on Carbon Voice automation, here’s your chance to catch the replay:🎥 Watch the Carbon Voice Automation WebinarIn this session, I walked through exactly how to use your voice to:Capture ideas instantly (witho...
Last week, I shared that I’m hosting a live session this Wednesday on how to build high-performance teams without more meetings, pings, or chaos.If you’ve ever felt like your days are being stolen by Slack messages, Zoom fatigue, or endless “quick sy...
Good morning and happy Monday.Let’s talk about automating your business… with your voice.I’m hosting a live webinar on Wednesday, October 8 at 12 PM ET, and this one is going to be different.👉 Register hereThis session is focused on one thing: Using...
There’s something we almost never talk about in EMS — not because it’s rare, but because it doesn’t match the rest of what we see. It doesn’t belong in the same category as cardiac arrests, stabbings, overdoses, trauma codes. It’s too… sacred. Too fr...
Trenton isn’t just rough — it’s a battleground. The city pulses with tension, like a live wire stretched too tight. The houses lean with age, windows dark and hollow, like eyes that have seen too much. It’s the only place I’ve ever worked where you w...
Some EMS shifts end when you clock out. Some haunt you for days. But a shift like this one? It changes you. This city has a way of doing that.I’ve worked in quiet rural systems where a whole week might pass without a single call. I’ve worked in busy...
“You Do It Once? F%*k No — You Do It Eighteen Times”Trenton, 2022There’s this Robin Williams bit where he’s talking about golf — how the Scottish invented it as this torturous game. He pantomimes swinging a club and yelling profanities, and then says...
It was Christmas Eve, and the call came in as “unresponsive adult female.” Mid-30s. No further information.I arrived first. The house was large, quiet, and meticulously decorated. A couple met me at the door — polite, composed, maybe in their sixties...
It came in as a lift assist.That’s one of those calls we almost don’t talk about. A person has fallen — usually older, usually unharmed — and needs help getting up. It’s the EMS equivalent of a courtesy call. No sirens. No adrenaline. No chart, if yo...
