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Personal confrontation is uncomfortable and fearful enough. Multiply this exponentially if you’re a manager who has to manage and resolve conflicts between teammates. The simple answer. Get HR involved. While managers truly want to help, unfortunate...
Coaching is one thing, the coaching mindset is another. It doesn’t matter if you have a coaching framework to follow. If you don’t transform how you think, your coaching will never be effective. When you adopt key coaching and life principles, you at...
If anyone has ever been on the receiving end of these messages, they never land well or make you feel good. Besides, we’re not perfect and slip ourselves. Here are the Top 13 Things Salespeople Say that Kill Credibility. 1. “I’m just following up…”So...
If you don’t like the way you’re being managed, it’s your responsibility to tell your manager, “This is how I’d like to be managed and held accountable.” 🤯 Not necessarily, saying it this way, but realizing you have the opportunity to coach your bos...
When a client turns down your proposal, regaining their trust might be impossible. I’m an optimist, but sometimes, that door closes for good. If this client is a high-value one, it’s likely not the proposal they rejected; it’s you. Clients don’t alwa...
Say NO to your boss, now. Are you a puppet, or do you have the tenacity and confidence to push-back to senior leadership to protect your team, company and yourself? And worse, is your manager a yes-person? Your company needs a leader to challenge sta...
