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Personal confrontation is uncomfortable and fearful enough. Multiply this exponentially if you’re a manager who has to manage and resolve conflicts between teammates.  The simple answer. Get HR involved. While managers truly want to help, unfortunate...

Coaching is one thing, the coaching mindset is another. It doesn’t matter if you have a coaching framework to follow. If you don’t transform how you think, your coaching will never be effective. When you adopt key coaching and life principles, you at...

If anyone has ever been on the receiving end of these messages, they never land well or make you feel good. Besides, we’re not perfect and slip ourselves. Here are the Top 13 Things Salespeople Say that Kill Credibility. 1. “I’m just following up…”So...