Cynic vs. Skeptic: Why the Difference Matters in Lean and Change
Are you dealing with cynics -- or skeptics? There is an important difference. In this clip from Lean Coffee Talk Episode…
Why Change Fails: People Do Not Fear Change -- They Fear It Will Be Worse
"People do not fear change. They fear that the change will be worse." In this clip from Lean Coffee Talk Episode 7,…
Stop Saying "Common Sense" -- It Is Hurting Your Change Efforts
In this clip from Lean Coffee Talk Episode 7, Jamie Flinchbaugh and I explore why calling something "common sense" can…
Too Many KPIs, Fear of Change, and the Cynic vs Skeptic Test | Lean Coffee Talk Highlights
Highlights from Lean Coffee Talk Episode 7 — Mark Graban and Jamie Flinchbaugh tackle real leadership challenges,…
How to Choose the Right KPIs, Manage Change, and Understand Customer Value (Lean Coffee Talk Ep. 7)
Episode 7 of Lean Coffee Talk — Mark Graban and Jamie Flinchbaugh explore practical questions from the Lean community,…
Mistakes Are Your Superpower: Why Failure Fuels Success
“We don’t have a crystal ball. Sometimes we make a prediction and it turns out. Sometimes it doesn’t.” In this clip from…
The Leader Sets the Tone: How Fear Kills Honesty at Work -- Genevieve Skory
"The leader 100 percent sets the tone." Genevieve Skory shares hard-earned lessons about high performance, emotional…
Silence Isn’t Alignment: The Leadership Mistake High Performers Make
“Confusing performance for alignment was my most impactful mistake.” In this clip from My Favorite Mistake, Genevieve…