Mark by Mark Graban

Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Dec 8, 2025

Recovering from Workplace Bullying—and What Leaders Often Miss

Andy Regal’s story shows how workplace bullying persists not because of bad actors alone, but because leaders and…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Dec 4, 2025

How a Landing Gear Error Was Caught Before Disaster—and Why Systems Save Lives

A landing gear error nearly ended in disaster—and exposed how small breakdowns can cascade when systems don’t catch…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Dec 1, 2025

How Curiosity Helps Leaders Avoid Assumptions and Unlock Better Performance

Debra Clary’s favorite mistake started with missing a train stop—and led to a lifelong insight about why curiosity,…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Nov 24, 2025

From Toxic Culture to Empathic Leadership: Lessons in Empathy, Accountability, and Healing

A conversation with empathy researcher and TEDx speaker Melissa Robinson-Winemiller about toxic systems, self-empathy,…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Nov 20, 2025

Why Unlearning Old Habits Is Harder Than Learning New Ones—and What Leaders Can Do

A small pickleball mistake reveals how assumptions, habits, and split-second decisions can quietly undermine…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Nov 17, 2025

How 531 Living Patients Were Mistakenly Declared Dead—and What This Reveals About System Failures

A single mistake affected 531 patients—not because people didn’t care, but because the system made it easy to fail…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Oct 20, 2025

From the Wrong Business to the Right Voice: Emily Aborn on Finding Purpose Through Mistakes

Listen: Check out all episodes on the My Favorite Mistake main page. My guest for Episode #328 of the My Favorite…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Oct 13, 2025

Can AI Be Humble? Maya Ackerman on What Machines Teach Us About Creativity

Listen: Check out all episodes on the My Favorite Mistake main page. My guest for Episode #327 of the My Favorite…

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