Mark by Mark Graban

Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Sep 28, 2026

Hiding Mistakes, Hiring to Grow, and Becoming the Bottleneck — with Eric Dingler

Eric Dingler was running two businesses remotely while his family traveled full time, and every week he and his wife sat…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Sep 21, 2026

Leading a Department When You’re Not the Expert — with Stephanie Mitchell

Stephanie Mitchell was an ICU nurse who had moved into hospital administration when the C-suite called her in and…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Sep 14, 2026

Why Self-Promotion at Work Isn’t Vanity — with Dr. Jonathan Thorp

Jonathan Thorp spent 24 years as a naval aviator, then led organizational development at JPMorgan Chase before…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Sep 8, 2026

Why Delegating the Finances Became a Blind Spot — with Publicist Susan von Seggern

Susan von Seggern joined a friend's Los Angeles PR agency in the late 1990s as the business development half of the…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 31, 2026

A Pilot’s Least Proud Moment Was Saying Nothing — with Captain Steve Montague

Steve Montague flew F-14s in the Navy and spent 37 years at American Airlines, the last four as a check airman. Early in…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 24, 2026

What Magicians Know About Recovering From Mistakes — with Michael Chaleff

Michael Chaleff spent a year working restaurants and bars as a magician before law school, in rooms where he knew things…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 17, 2026

Why the Cheapest Supplier Is Rarely the Cheapest — with Carl Pradelli

Carl Pradelli spent 18 months building a co-branded skincare launch with the Home Shopping Network, then watched it…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 10, 2026

Twenty Years Inside Healthcare Didn’t Protect Her Husband: Tiffany Auvil on Caregiving and System Failure

Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter and…

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