Enhancing E-Commerce Fulfillment Strategies
Aug 15, 2024 12:54 am
Smaller companies in e-commerce distribution and manufacturing often struggle with being overlooked by larger distribution partners. These businesses face significant challenges such as poor communication, lack of customized solutions, and unmet urgent delivery needs—all of which impact growth and customer satisfaction.
In Episode 96 of the Leadership In Manufacturing Podcast, I sat down with Dave Gulas, the president and co-founder of EZDC 3PL.
Key Takeaways:
- Commitment to Customer Goals: Learn how to become an extension of your customer’s business, ensuring their success by being genuinely committed to their goals.
- Effective Communication Strategies: Understand why communication is foundational in logistics and discover actionable strategies to enhance transparency, collaboration, and customer engagement.
- Continuous Growth & Leadership Dave will share how feedback, humility, and willingness to accept critical feedback are fundamental to effective leadership.
- Navigating E-Commerce Trends: Stay ahead of the curve with insights into the growing trends of e-commerce distribution and same-day delivery, influenced by the high standards set by the "Amazon effect."
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Remember stay curious and keep learning!
Sannah
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