AltaConnectConnecting Talent with Opportunity |
DICK'S Sporting GoodsLimited Engagement Opportunity
● Class Schedule
Training Dates
November 3 – 24, 2025 | Servicing Period
Nov 25, 2025 – Jan 3, 2026 |
- ▶No class on November 11 (Veterans Day)
- ▶ 4-hour class sessions, Monday–Friday
- ▶Morning Option: 9:00 a.m.–1:00 p.m. ET
- ▶Evening Option: 6:00 p.m.–10:00 p.m. ET
- ▶ Includes daily paid self-study
|
● Earnings Structure
| Phase | Hourly Rate | Per Interval | | Certification (Training) | $7.64/hour | $3.82 | | Production (Servicing) | $11.00/hour | $5.50 | | Incentive Rate* | $15.00/hour | $7.50 |
*Incentive rate applies when servicing 30+ hours per invoice period with 90%+ adherence
|
● Service ExpectationsYou'll handle customer inquiries including:
- ▶ "Where is my order?" status calls
- ▶ Product questions and recommendations
- ▶ New and existing orders, returns, replacements
- ▶ Gift card and loyalty program support
- ▶ First call resolution with professionalism
- ▶4 hours required on Saturdays and/or Sundays
|
● Technical Requirements
Computer
Windows 11 PC (fully updated) | Monitors
Dual monitors 19"+ (laptop screen doesn't count) | Headset
USB hardwired headset (phone quality) | Internet
Wired connection (Spectrum requires Business Account) | Environment
Professional, quiet workspace | Background
Must pass background check & photo ID verification |
|
● Certification Requirements- ▶ 100% completion of all daily self-study content
- ▶ Pass all module assessments with 80%+
- ▶ Pass evaluation assessments with 85%+
- ▶ Maintain 90%+ commitment adherence
- ▶ Achieve 80%+ average on quality reviews
|
$50 Class Confirmation Deposit(Non-refundable • Secures your spot) |
● Important Notes- ▶Must attend Day 1 of class or risk being dropped
- ▶ Limited engagement — servicing ends January 3, 2026
- ▶ Agents must be comfortable assisting with hunting/firearms-related products (orders/questions)
- ▶ This is a seasonal opportunity for busy holiday period support
|
|
AltaConnect© 2025 AltaConnect. All rights reserved. Connecting talent with premier opportunities nationwide. |
|
Access Your Portal Here
AltaConnect Help Desk - Click Here