DICK'S Sporting Goods - Limited Engagement Opportunity

Sep 26, 2025 6:31 pm


AltaConnect

Connecting Talent with Opportunity

DICK'S Sporting Goods

Limited Engagement Opportunity

● Class Schedule

Training Dates
November 3 – 24, 2025
Servicing Period
Nov 25, 2025 – Jan 3, 2026
  • No class on November 11 (Veterans Day)
  • 4-hour class sessions, Monday–Friday
  • Morning Option: 9:00 a.m.–1:00 p.m. ET
  • Evening Option: 6:00 p.m.–10:00 p.m. ET
  • Includes daily paid self-study

● Earnings Structure

PhaseHourly RatePer Interval
Certification (Training)$7.64/hour$3.82
Production (Servicing)$11.00/hour$5.50
Incentive Rate*$15.00/hour$7.50

*Incentive rate applies when servicing 30+ hours per invoice period with 90%+ adherence

● Service Expectations

You'll handle customer inquiries including:

  • "Where is my order?" status calls
  • Product questions and recommendations
  • New and existing orders, returns, replacements
  • Gift card and loyalty program support
  • First call resolution with professionalism
  • 4 hours required on Saturdays and/or Sundays

● Technical Requirements

Computer
Windows 11 PC (fully updated)
Monitors
Dual monitors 19"+ (laptop screen doesn't count)
Headset
USB hardwired headset (phone quality)
Internet
Wired connection (Spectrum requires Business Account)
Environment
Professional, quiet workspace
Background
Must pass background check & photo ID verification

● Certification Requirements

  • 100% completion of all daily self-study content
  • Pass all module assessments with 80%+
  • Pass evaluation assessments with 85%+
  • Maintain 90%+ commitment adherence
  • Achieve 80%+ average on quality reviews

$50 Class Confirmation Deposit

(Non-refundable • Secures your spot)

● Important Notes

  • Must attend Day 1 of class or risk being dropped
  • Limited engagement — servicing ends January 3, 2026
  • Agents must be comfortable assisting with hunting/firearms-related products (orders/questions)
  • This is a seasonal opportunity for busy holiday period support
Apply Now - Secure Your Spot

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