Hello AltaConnect Agents,
We are excited to share a magical new opportunity now available on the Arise® platform:
Disney Resorts Reservations – Inbound Customer Service Calls
Support Disney guests and cast members with reservations for lodging, dining plans, tickets, vacation packages, and more while providing world-class service.
Opportunity Highlights:
- Certification Start Date: September 2, 2025
- Class Schedule: Mon–Fri | 9:00 a.m.–1:00 p.m. ET OR 6:00 p.m.–10:00 p.m. ET
- Servicing Times: 7:00 a.m.–11:00 p.m. ET, 365 days a year
- Revenue:
- Certification: $7.64/hr ($3.82 per interval)
- Production: $12.00/hr ($6.00 per interval)
- Special Requirement: 5 hours (10 intervals) must be serviced on Sat and/or Sun.
- Incentives Available: Earn extra revenue when minimum service hours are met.
What You’ll Do:
- Assist guests with resort, dining, and vacation reservations
- Deliver empathetic, high-quality customer experiences
- Match guest needs with the best Disney offerings
Requirements:
- Must maintain Windows 11 (fully updated)
- Hardwired USB VoIP headset (no wireless)
- Dual monitors recommended
- Background check & photo ID verification required
⚠️ Important: 100% attendance on the first day of class is required. Missing Day 1 will result in being dropped from the class.
Ready to bring the magic of Disney to life? Log in to your Arise® portal today and secure your spot in certification!
If you need help with enrollment, open a support ticket here: AltaConnect Help Desk.
You Got This!,
The AltaConnect Team
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